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Shipping Information

We offer a variety of shipping options via USPS and UPS depending on the products ordered and the shipping destination. Shipping charges will be calculated at checkout. Orders are usually processed for shipping within three business days if the item is in stock. Please allow additional days in transit for delivery.

For certain products we offer fixed rate shipping as described below:

Standard

Pending availability and credit card verification, orders are estimated to arrive within 8-10 business days.Shipments to Alaska and Hawaii take additional time.

Premium Delivery

Pending availability and credit card verification, orders placed before 12 pm (ET) are estimated to arrive within 4-7 business days.Not available for all addresses.

Express Delivery

Pending availability and credit card verification, orders placed before 12 pm (ET) are estimated to arrive within 2-3 business days.Not available for all addresses.

We ship within the United States.

Note regarding Holiday Deliveries:

Shop early to ensure holiday delivery. Shipping carriers anticipate high volumes and possible delays. The estimated delivery timeframes noted above are based upon the carriers’ estimated transit times.

Return Policy

If you would like to initiate a return, please contact support@viacoquina.com. We accept returns of eligible items within 14 days of receipt and customer is responsible for return shipping. Items must be unused and unworn, in original packaging, and with tags attached. Please note that pantry, final sale items and personalized pieces cannot be returned. Fine jewelry can be returned for store credit only within 7 days of receipt. Shipping charges are non-refundable.

California Proposition 65

As certain of our products, including our brass pepper and salt mills, are made using lead and/or other chemicals, in accordance with Proposition 65 we issue the following warning to our California customers: "Use of this product will expose you to lead and other chemicals known to the State of California to cause birth defects or other reproductive harm." For more information about California Proposition 65, please visit https://www.p65warnings.ca.gov

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