Skip to Main Content

Help Center

Contact Us

We'd love to hear from you! How can we help?
Thanks for contacting us! We'll get back to you as soon as possible.

Shipping Information

We offer a variety of shipping options via USPS and UPS depending on the products ordered and the shipping destination.  Shipping charges will be calculated at checkout.   Orders are usually processed for shipping within 3 business days if the item is in stock.  Please allow additional days in transit for delivery.

We ship to the United States and Canada. For other shipping destinations or quotes, please email support@viacoquina.com.

Note regarding Holiday Deliveries:

Shop early to ensure holiday delivery.  Shipping carriers anticipate high volumes and possible delays.  The estimated delivery timeframes noted above are based upon the carriers’ estimated transit times.

Return Policy

If you would like to initiate a return, please contact support@viacoquina.com. We accept returns of eligible items within 14 days of receipt and customer is responsible for return shipping. Items must be unused and unworn, in original packaging, and with tags attached. For returned items that do not adhere to our return policy, a restocking fee will be assessed. Please note that pantry, final sale items and personalized pieces cannot be returned.  Fine jewelry can be returned for store credit only within 7 days of receipt.  Shipping charges are non-refundable.

California Proposition 65

As certain of our products, including our brass pepper and salt mills, are made using lead and/or other chemicals, in accordance with Proposition 65 we issue the following warning to our California customers: "Use of this product will expose you to lead and other chemicals known to the State of California to cause birth defects or other reproductive harm."  For more information about California Proposition 65, please visit https://www.p65warnings.ca.gov