Skip to Main Content

Help Center

Contact Us

We'd love to hear from you! How can we help?
Thanks for contacting us! We'll get back to you as soon as possible.

Shipping Information

We offer a variety of shipping options via USPS and UPS depending on the products ordered and the shipping destination.  Shipping charges will be calculated at checkout.   Orders are usually processed for shipping within three business days if the item is in stock.  Please allow additional days in transit for delivery.

For certain products we offer fixed rate shipping as described below:

Standard

Pending availability and credit card verification, orders are estimated to arrive within 8-10 business days.Shipments to Alaska and Hawaii take additional time.

Premium Delivery

Pending availability and credit card verification, orders placed before 12 pm (ET) are estimated to arrive within 4-7 business days.Not available for all addresses.

Express Delivery

Pending availability and credit card verification, orders placed before 12 pm (ET) are estimated to arrive within 2-3 business days.Not available for all addresses.

We ship within the United States. 

Note regarding Holiday Deliveries:

Shop early to ensure holiday delivery.  Shipping carriers anticipate high volumes and possible delays.  The estimated delivery timeframes noted above are based upon the carriers’ estimated transit times.

Return Policy

If you would like to initiate a return, please contact support@viacoquina.com. We accept returns of eligible items within 14 days of receipt. Items must be unused and unworn, in original packaging, and with tags attached. Please note that pantry, final sale items and personalized pieces cannot be returned. Shipping charges are non-refundable.

Icons Section

Giving Back

We are proud members of 1% for the Planet

Gift Wrapping

Free gift wrapping